HP Image Assistant

You MUST ensure your laptop drivers and firmware are kept up to date in this course.
This is addition to regularly applying Windows and other software updates-such as Zoom, Chrome and Visual Studio.
Failure to maintain your computer, and regularly restart it, will cause you a lot of grief and lost time in this course.

Guidelines:

• Apply all Windows Updates-you do not have to be in Somsen 301
• Apply all Optional Windows Updates -you must be in Somsen 301 (Windows Update>Advanced Options>Optional updates) 
• You must be in Somsen 301 and have your computer plugged into the HP USB-C dock for this process to be successful in Professor Paulson's MIS courses which use external devices.
• You can also use these instructions at home or wherever else you use your HP laptop-especially if you have another dock or other peripherals plugged into it.
• Once you complete this process, restart your laptop.
• Repeat this process at the start of each semester, and as needed.

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Download the latest Hewlett-Packard Image Assistant (HPIA) client.

1. Open a browser to this url:
   https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
   
   HPIA SoftPaq
   Click and download the latest 'SoftPaq' client to your 'Downloads' folder.
2. Open your 'Downloads' folder and double-click the 'hp-hpia-xxxx' to open and run the installer.
   Run HPIA Installer
   
3. Accept the license terms, click 'Next' folder.
   Accept Terms
   
4. Accept the default location to save files, click 'Next' folder.
   Accept Default Location
   
5. After a few seconds the 'HP Image Assistant' dialog box appears, accept the settings, click 'Analyze'.
   Analyze Your Computer
   
6. After several minutes click the 'Recommendations' tab appears.
   Click each checkbox for all listed SoftPaq in the 'Name' column, click 'Download'.
   Review, Accept Recommendations
   
7. When the 'Download Solutions' dialog box appears, click 'Download SoftPaq(s), extract files and install'.
   Then click the 'Start' button.
   Download and Install
   
8. The time required for the installation process depends on the number of SoftPaqs installed.
   It typically takes about 10 minutes, but if there is a BIOS/firmware update it could take 30 minutes.
   
9. After the installation process concludes a web page should appear and display the status of each SoftPaq-either 'Pass' or 'Fail'.
   
   Installation Status
   
10. Make a screenshot of the Report webpage and upload it to the D2L Assignment folder 'HPIA'
11. Note-If any item shows 'Fail' you are advised to repeat this process.
12. In any case, you MUST restart your laptop.

(450) 1. Upload a copy of your file 'HPIA.png' to the D2L 'HPIA' folder.

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